ESAConsulting Engineers

ESAConsulting Engineers, PA

Introducing
The Battery HOTLINE ^SM

"battery questions asked - battery questions answered^"

How many times has a question on stationary batteries that has nagged you gone unanswered?....or maybe a condition in one, or a number of your cells, that "just didn't look right" has gone unanalyzed...... Ask yourself if there was ever a time that you wished you had another set of eyes reviewing specific battery data?....or reviewing a report that you had written.....or reviewing a recommendation that you were going to make to your boss (or management).

If you have ever been in this position (and let's face it ....WHO HASN'T BEEN??), The Battery HOTLINE^SM is just what you would have wanted to provide assistance, guidance, assurance or an otherwise "warm fuzzy."

Q.
What is The Battery HOTLINE^SM?

A.
It’s a service that makes expert consultation that would have previously been justifiable only for major issues an affordable necessity.

Q. What do I need to use the service?

A. A FAX, e-mail, questions, electronic photos, and a credit card^*. Simply get your question to ESA Consulting Engineers, PA, along with a telephone number that we can contact you at and we’ll do the rest.

Q.
How much will the service cost^**?

A. The minimum charge is $US 60.00 for the first 15 minutes (or fraction thereof) and an additional $US 50.00 for each additional 15 minute increment (or fraction thereof).

Q.
How does the process work?

A.
Once your question and supporting data and/or photographs are submitted, you will be provided with an estimated cost and schedule for answering your question. If you agree, credit card information will be taken and a response to your question will be sent to you. Once the work is completed, your credit card will be billed and a receipt issued. IT’S THAT SIMPLE!

Q. Can I specify a not to exceed cost at the time I submit my question?

A. Yes. For example, a question may be submitted with a statement that the cost should not exceed $US XXX.XX without additional authorization. If we feel that the estimated cost of answering the question will exceed the authorized amount, you will be contacted with the estimate for authorization.

Q. Can I send my credit card information with my question and what information is necessary?

A. That decision is up to you; however, unless you provide authorization of an amount beforehand, we will be contacting you with an estimate, so credit card information can be obtained at that time. Keep in mind that the ESA website is not a secure site.

Q. Does this process really work?

A. Absolutely! For example, a person in South America with a battery problem was referred to ESA. After some introductory correspondence, electronic photos of a number of cells were attached to an e-mail and sent to us with the query "Have you ever seen this and what is it." We of course had and provided a response using about one hour’s worth of time.

Q. Who is the battery expert that will answer my questions?

A. Most questions will be answered by Marco W Migliaro. Mr. Migliaro is a Fellow of the IEEE and a registered professional engineer in the states of NY, NJ, MA, PA and FL in the USA. He has more than 30 years of experience with emergency power systems, batteries, UPSs, etc. He has written more than 40 technical papers and has contributed to six books including the Handbook of Power Calculations and The Standards Handbook for Electrical Engineers¹. Mr. Migliaro is also the author of a series of feature articles in Batteries International Magazine² and has developed a number of courses on emergency power systems and batteries, which he has taught around the world to an estimated 7000 participants from more than 600 companies. He was also responsible for the development of a one-of-a-kind CD ROM on Stationary Battery Maintenance³. Mr. Migliaro is a past member of the IEEE Board of Directors and a past Chairman of the IEEE Standards Board. He continues to participate in battery standards development on IEEE SCC 29, Stationary Batteries. He is listed in a number of biographical references including Who’s Who in America, Who's Who in the 21st Century and American Men and Women in Science. Mr. Migliaro has received a number of awards for his work including the 1996 IEEE Charles Proteus Steinmetz Award for "outstanding contribution to the development of standards in the field of power engineering and his innovative leadership in the IEEE Standards development process."

Q. Are there any other subjects I can submit questions on?

A. Feel free to submit any question you may have. Our experts are ready and willing to provide help in virtually any subject area, from rotating machines to metallurgy to quality assurance to programmable logic controllers.

*ESA accepts Master Card, VISA or American Express

**Fees subject to change without notice, except that fees shown are guaranteed firm through 31 December 2002. All amounts paid are in $US.

Both books are available from McGraw Hill Book Company

Published quarterly by Euromoney Publications PLC, ISSN 0957-9249

STATIONARY BATTERIES: A Pictorial Reference for Maintenance and Testing, The Battery Connector, Inc., ISBN 0-9655596-0-2

Q.	What is The Battery HOTLINE^SM?
A.	It’s a service that makes expert consultation that would have previously been justifiable only for major issues an affordable necessity.

Q.	What do I need to use the service?
A.	A FAX, e-mail, questions, electronic photos, and a credit card^*. Simply get your question to ESA Consulting Engineers, PA, along with a telephone number that we can contact you at and we’ll do the rest.

Q.	How much will the service cost^**?
A.	The minimum charge is $US 60.00 for the first 15 minutes (or fraction thereof) and an additional $US 50.00 for each additional 15 minute increment (or fraction thereof).

Q.	How does the process work?
A.	Once your question and supporting data and/or photographs are submitted, you will be provided with an estimated cost and schedule for answering your question. If you agree, credit card information will be taken and a response to your question will be sent to you. Once the work is completed, your credit card will be billed and a receipt issued. IT’S THAT SIMPLE!

Q.	Can I specify a not to exceed cost at the time I submit my question?
A.	Yes. For example, a question may be submitted with a statement that the cost should not exceed $US XXX.XX without additional authorization. If we feel that the estimated cost of answering the question will exceed the authorized amount, you will be contacted with the estimate for authorization.

Q.	Can I send my credit card information with my question and what information is necessary?
A.	That decision is up to you; however, unless you provide authorization of an amount beforehand, we will be contacting you with an estimate, so credit card information can be obtained at that time. Keep in mind that the ESA website is not a secure site.

Q.	Does this process really work?
A.	Absolutely! For example, a person in South America with a battery problem was referred to ESA. After some introductory correspondence, electronic photos of a number of cells were attached to an e-mail and sent to us with the query "Have you ever seen this and what is it." We of course had and provided a response using about one hour’s worth of time.

Q.	Who is the battery expert that will answer my questions?
A.	Most questions will be answered by Marco W Migliaro. Mr. Migliaro is a Fellow of the IEEE and a registered professional engineer in the states of NY, NJ, MA, PA and FL in the USA. He has more than 30 years of experience with emergency power systems, batteries, UPSs, etc. He has written more than 40 technical papers and has contributed to six books including the Handbook of Power Calculations and The Standards Handbook for Electrical Engineers¹. Mr. Migliaro is also the author of a series of feature articles in Batteries International Magazine² and has developed a number of courses on emergency power systems and batteries, which he has taught around the world to an estimated 7000 participants from more than 600 companies. He was also responsible for the development of a one-of-a-kind CD ROM on Stationary Battery Maintenance³. Mr. Migliaro is a past member of the IEEE Board of Directors and a past Chairman of the IEEE Standards Board. He continues to participate in battery standards development on IEEE SCC 29, Stationary Batteries. He is listed in a number of biographical references including Who’s Who in America, Who's Who in the 21st Century and American Men and Women in Science. Mr. Migliaro has received a number of awards for his work including the 1996 IEEE Charles Proteus Steinmetz Award for "outstanding contribution to the development of standards in the field of power engineering and his innovative leadership in the IEEE Standards development process."

Q.	Are there any other subjects I can submit questions on?
A.	Feel free to submit any question you may have. Our experts are ready and willing to provide help in virtually any subject area, from rotating machines to metallurgy to quality assurance to programmable logic controllers.